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AAFES RECALL  NO. 10-037
RELEASE DATE:
3 June, 2010
SUBJECT: QA HAZARDOUS RECALL – Maytag Recalls Dishwashers Due to Fire Hazard

Scope: Limited Main Stores and Catalog / Internet

Name of Product: Dishwashers

Units: About 1.7 million in the United States

Manufacturer: Maytag Corp. of Newton, Iowa or Maytag Corp. of Benton Harbor, Mich.

Hazard: An electrical failure in the dishwasher’s heating element can pose a serious fire hazard.

Incidents/Injuries: Maytag has received 12 reports of dishwasher heating element failures that resulted in fires and dishwasher damage, including one report of extensive kitchen damage from a fire. No injuries have been reported.

Description: The recall includes Maytag®, Amana®, Jenn-Air®, Admiral®, Magic Chef®, Performa by Maytag® and Crosley® brand dishwashers with plastic tubs and certain serial numbers. The affected dishwashers were manufactured with black, bisque, white, silver and stainless steel front panels. The brand name is printed on the front of the dishwasher. The model and serial numbers are printed on a label located inside the plastic tub on a tag near the left side of the door opening. Serial numbers will start or end with one of the following sequences. :

  SERIAL Numbers
SERIAL numbers
STARTING
with
NW39 NW40 NW41 NW42 NW43 NW44 NW45 NW46
NW47 NW48 NW49 NW50 NW51 NW52 NY01 NY02
NY03 NY04 NY05 NY06 NY07 NY08 NY09 NY10 NY11
NY12 NY13 NY14 NY15 NY16 NY17 NY18 NY19
OR  
SERIAL numbers
ENDING with
JC JE JG JJ JL JN JP JR JT JV JX LA LC LE LG LJ LL LN
LP LR LT LV LX NA NC NE NG NJ NL NN NP NR

Sold at: AAFES stores/e-commerce and Department and appliance stores and by homebuilders nationwide from February 2006 through April 2010 Manufactured in: United States

Remedy: Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it, inform all users of the dishwasher about the risk of fire and contact Maytag to verify if their dishwasher is included in the recall. If the dishwasher is included in the recall, consumers can either schedule a free in-home repair or receive a rebate following the purchase of certain new Maytag brand stainless-steel tub dishwashers. The rebate is $150 if the consumer purchases new dishwasher models MDB7759, MDB7609 or MDBH979; or $250 if the consumer purchases new dishwasher models MDB8959, MDB8859, MDB7809 or MDB7709. Consumers should not return the recalled dishwashers to the retailer where purchased as retailers are not prepared to take the units back.

Consumer Contact: For additional information, contact Maytag at (800) 544-5513 anytime, or visit the firm’s website at www.repair.maytag.com

Click here to view the entire CPSC recall message.

 


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